Sign in when needed
Public menus, docs, and legal pages can be viewed without signing in. Account-protected tools ask you to sign in before showing private profile, restaurant, payment, or staff data.
- Use the same identity method you used before when returning to an account.
- Restaurant tools require the right restaurant membership or team access.
- If account switching opens the wrong profile, sign out and use the expected contact method.
Public and private accounts
Account privacy controls can limit ordinary profile content, but they do not make every account action private.
- A public account can show public profile details, public posts, public saved lists, follower and following lists when those surfaces are available, and other user-generated content the account publishes.
- A private account can limit normal profile content such as posts, saved lists, and profile user-generated content to approved or intended audiences where private account controls are supported.
- Profile pictures, follower lists, and following lists may still appear on public or semi-public account surfaces so people can identify accounts and social context.
- Reviews are public user-generated content. Active reviews, ratings, written review text, restaurant or item context, and review media can appear on public restaurant, menu, item, review, or discovery surfaces even when the reviewer uses a private account.
Reviews inside posts
When a review is connected to a post, the review part remains public review content.
- Review user-generated content remains public even if it appears inside or alongside a post.
- The photo tagged to the reviewed food or menu item is the public-eligible image from that post for review surfaces.
- Other post media is not automatically review media unless it is selected, tagged, or otherwise eligible for the review surface.
- Do not include private information in a review, review photo, or food-tagged review image that you would not want shown publicly.
Protect account access
Account access can affect restaurant settings, payment onboarding, menu publishing, and support history.
- Do not share one sign-in across staff members who need separate accountability.
- Remove team access when someone leaves the business.
- Contact support if you lose access to a restaurant you should manage.