tbltap

Allergen and ingredient information

How guests and restaurants should treat allergen, ingredient, dietary, and cross-contact information shown in tbltap menus.

Open guest menu guideContact support
EveryoneUpdated May 5, 2026

Use allergen flags as an untrusted guide

tbltap may use ingredient and allergen tracking to help identify potential allergens in menu items, but this is an imperfect system and should never be treated as a guarantee.

  • A flagged allergen may not actually be present in the item.
  • An allergen that is not listed or flagged may still be present in the item, modifier, preparation area, ingredient, garnish, oil, sauce, shared equipment, or packaging.
  • Allergen flags, dietary labels, item descriptions, and ingredient notes must be confirmed directly with restaurant staff before ordering.

Restaurant responsibility

Restaurants are responsible for keeping menu, ingredient, allergen, modifier, preparation, and availability information accurate for guests.

  • Review AI-assisted menu setup before publishing any item details.
  • Update allergen and ingredient details when recipes, suppliers, preparation methods, or shared equipment change.
  • Train staff to verify allergy questions in the restaurant before a guest orders or consumes an item.

Guest safety

Guests with allergies, sensitivities, medical restrictions, or dietary requirements should not rely only on tbltap menu data.

  • Speak with restaurant staff before ordering or consuming anything.
  • Do not place an order through tbltap if the restaurant cannot confirm the ingredient, allergen, or preparation information you need.
  • If there is a medical emergency, contact local emergency services immediately.

Liability notice

To the fullest extent permitted by law, tbltap is not responsible for allergic reactions, medical complications, emergencies, or other harm caused by relying on unverified menu, ingredient, allergen, dietary, or preparation information shown through the platform.

  • tbltap cannot guarantee that allergens flagged by the platform are present.
  • tbltap cannot guarantee that allergens not listed, not flagged, or marked absent are not present.
  • Guests and restaurants are responsible for verifying allergen safety directly in the restaurant before ordering, preparing, serving, or consuming an item.

Most likely questions

Quick answers

Does tbltap guarantee allergen accuracy?

No. tbltap may assist with potential allergen tracking, but menu and allergen information can be incomplete, outdated, incorrect, or affected by restaurant preparation practices.

What should guests do before ordering with an allergy?

Guests should confirm the allergy, ingredient, and preparation details directly with restaurant staff before ordering or consuming an item.

Who maintains allergen details?

The restaurant is responsible for reviewing and maintaining ingredient, allergen, preparation, and menu details.

Was this helpful?
Need help?

Contact tbltap support and include the document title so we can route your question quickly.

Contact support
Allergen and ingredient information | tbltap Docs